Policies    

 Aggression: We are no longer grooming dogs that show any signs of aggression during the grooming process.  We are happy to refer owners of such pets to another groomer, or to a reputable trainer for professional help.

Vaccinations:  Proof of vaccines are not required prior to your grooming appointment.  Many veterinarians in the area have different protocols tailored to the lifestyle of each pet.  Please discuss vaccines with your veterinarian of choice to provide a safe level of protection for your dog.

 Cages:  For your pets protection, we do have cages at Groom 'n' Style.   Sometimes well behaved dogs are allowed loose in the salon.  If you do not want your dog to interact with others please let us know in advance.

Missed Appointments: Please give 24 hours notice if you are unable to make a scheduled appointment.  A $25 fee will be applied to your account for "no shows" or cancellations without 24 hours notice.   In addition, those who arrive more than 15 minutes late for their appointment may not be accomodated.

Fleas:  We do not groom dogs with fleas!!!  If your dog has fleas please visit your veterinarian for treatment. 

Matted Coats:  Dogs with matted coats will be "stripped" or shaved very short.  A waiver must be signed by the owner before we can consent to grooming a matted pet.  The minimum fee for a matted pet is $70 (for a small dog).

Payment:  Payment is due when you pick up your pet.  We accept cash, Visa, MasterCard and debit.  Cheques returned to us will be subject to a $20 fee.